I absolutely love this shop!!!! I have been ordering outfits since before my granddaughter was born and have never been disappointed. the clothing quality is superior always better than what i expect i recently made an error on an order and my daughter caught it, i immediately emailed and asked if i could substitute another item. Kim emailed right away to confirm my request, i received an email shortly after my confirmation stating the order had shipped. Kim never skipped a beat, that is why i would rather shop with a small business because they care about YOU the customer. definitely have made us a customer for life . Thank you so much for going above and beyond!!! Keep up the amazing job!!
"Ruffles & Bowties is a great little boutique with a wonderful selection of items that can be hard to find elsewhere! The girls are always so helpful and so accommodating. I've been happy with every item purchased there. They carry a good selection of items. Most recently Krista impressed me by going above and beyond to help create the perfect birthday outfit for my daughter, when I only gave her 2 days to do it in, I almost missed the boat on that one. Ruffles & Bowties is one of my favorite baby stores in Calgary!"
"It was insanely nice of you guys to double check with me on my order. I Pre Ordered this dress and they caught that it would not arrive in time for my daughter's pictures, and double checked with me and offered me other suggestions of in-stock dresses, they were all beautiful, but I decided to change my daughter's photo shoot so she could have her dress!!! :)) THANK YOU SO MUCH FOR DOUBLE CHECKING. I APPRECIATE IT."
I placed an order for a gift for a friend who is having a little girl. I ordered the Kryssi Kouture new baby girl dream come true outfit and let me tell you I was beyond happy with the quality and timely shipment even being close to the holiday season.
The shop provided email updates on when product would ship. Super happy with everything and will definitely order again.
I highly recommend.
"I just received an email from Ruffles & Bowties asking if I meant to order the color of headband I did. They noticed it did not match the outfit I purchased, and instead of sending it our and me getting the wrong thing, they double checked. I sure appreciated that, as my daughter's outfit was gold and I would have got a silver headband. I have never had service like this before. Thank you so much for taking the time to make sure my daughter's outfit was perfect!"