Shipping

 

Shipping Policy

Free shipping is valid on orders only over $75 in the 48 US States, Puerto Rico, APO and International Destinations are not valid for the free shipping offer. 

Orders are processed within 5 to 7 business days of order being placed

PRE-ORDERS - They are processed with in 5 - 7 Business Days and Approx ETA is 15 - 20 Days, but can be up to 40 days depending on the time of the year and mandatory holidays with our suppliers  (FOR USA ONLY)

Please note that we currently ship twice a week. All orders placed after THURSDAY at Midnight, will be shipped the following week. Orders & shipments are not fulfilled on weekends (Saturday and Sunday) or Statutory Holidays. 

Please note that due to the handmade nature of some items, processing times may vary. This includes but is not limited to personalized items and birthday outfits - while we want you to have quick & efficient service, we are not McDonald's. 

Once the order has been shipped please allow 5-15 business days in shipping time. International orders can take up to 4-6 weeks for delivery, this does not include weekends or statutory holidays, when most government run services such as post and customs are closed.

Please plan your purchase accordingly and purchase TRACKED or EXPRESS SHIPPING if needed. We are not liable for any orders that arrive later than date needed. If you have any questions regarding shipping times please email us at: Rufflesandbowtiesbowtique@gmail.com

Should you require your item to be "RUSHED" please use this link below to add to your cart. Please note that PRE-ORDER items are not applicable for RUSH services. If you need your order for a specific date, please note this at checkout. If no note is left regarding date needed, it will be implied that our standard processing times meet your needs. PLEASE NOTE THAT RUSH MY ORDER ONLY RUSHES PROCESSING TIME AND NOT SHIPPING DELIVERY TIMES! 
**Please select the proper shipping method along with RUSH MY ORDER**

Rush My Order: https://rufflesandbowties.boutique/products/rush-my-order

We cannot guarantee when an order will arrive as once it is in the hands of the Canadian or US Postal Service we no longer can further expedite the processes used by them. Please consider any shipping or transit times offered to you by Ruffles & Bowties or other parties only as an estimate. We encourage you to order in as timely a fashion as possible to avoid delays caused by shipping, customs clearance or product availability.

SHIPPING TIMES

• Our current processing time is 5-7 business days, should you need your order shipped sooner please see our Rush Shipping section.
• Rush shipments are shipped out same week if "RUSH MY ORDER" has been added to your order. If you have not added the extra rush to your order, your order will ship the following week. 
• PLEASE NOTE THAT RUSH MY ORDER ONLY RUSHES PROCESSING TIME AND NOT SHIPPING DELIVERY TIMES! 
  **Please select the proper shipping method along with RUSH MY ORDER**
• Once shipped orders may take 5-15 business days for delivery by regular post. Please plan your orders accordingly to ensure there is enough room should there be a delay. Please note these are also only estimates once in the hands of the postal service, Ruffles & Bowties Bowtique is no longer responsible
• We are not liable for any orders that arrive later than date needed
• International orders can take up to 4-6 weeks for delivery, this does not include weekends or statutory holidays, when most government run services such as postal service and customs are closed.
• ALL Pre-Orders are shipped direct from our supplier, they process within 5 to 7 business days, Approx ETA is 15 - 20 Days, but can be up to 40 days depending on the time of the year and mandatory holidays with our suppliers  (FOR USA ONLY) PRE ORDERS ARE *FINAL SALE
• Pre Order Shipments in all other regions are processed in 5 to 7 business days and may take up 60 days for delivery. *FINAL SALE
• Items that are personalized and/or custom made please allow 2-3 additional days to ship out. Once the order has been shipped please allow 2-10 business days in shipping time.
• Please note that all timelines are a general ETA guideline, we can not 100% guarantee ship times, as once parcels are with USPS, Canada Post, or other courier services, we are no longer responsible for the packages, and the time of delivery. 

 

WRONG ADDRESS INPUT 

We have multiple orders come through over several days, and are not able to catch wrong addresses as they are input by customers.

To mitigate this, we ask that all customers review and double check their shipping address prior to purchasing to make sure that it is not incorrect and is going to the correct location.

If an address is recognized as wrong at different intervals throughout the processing and shipping time, then the following Address Policy will be followed:

• If you (customer) input the incorrect address, and a shipping label HAS NOT been created yet.
• Then we will update the address in our shipping system & on your profile for our website
• If you (customer) input the incorrect address, and a shipping label HAS BEEN created.
• If it is the same day as printed, we will cancel the label & update the address.
• If it is already shipped, & shows no movement after 2 weeks, then we will look into a reshipment with the correct address - at our own discretion & we may ask for you to pay for shipping if a reshipment is possible.
• If you input the incorrect address, and IT SHOWS MOVEMENT, or IT ARRIVES to its destination, or an INSUFFICIENT ADDRESS is recognized by postal prior to the customer noticing.
• That order is considered fulfilled. There will be no refunds or credit issued & we will not be shipping out a reshipment.

ORDER STATUS

Once your order has been shipped you will be notified. Please note that only purchases made with TRACKED shipping, will receive a tracking number! This option is ALWAYS available at checkout. While we always recommend tracked shipping, should you choose not to purchase it, there will be no way for us to track your parcel should a delay or misdeliver happen. 

Checking out with untracked shipping is at your risk, Ruffles & Bowties Bowtique, will not be liable for any late, or unreceived parcels that ship this method. By selecting "No Tracking" at checkout, you are agreeing to the terms above and understand it is at our own risk. 

All parcels with purchased tracked shipping will receive an email with a tracking number. You can use that number to track your package through your local postal service once the item has cleared customs.

If your need your order rushed please choose the rush order and add that to your cart. We are not responsible for any lost or stolen packages. Should this be of concern to you, please purchase additional insurance on your parcel.